Downtime is a costly issue for any business, and for companies in biotech and healthcare, that cost can also be counted in human lives. But minimizing downtime is incredibly challenging as fixing issues requires compliance with numerous HIPAA, HITRUST, and FDA regulatory obligations.
Software deployment, patch management, and managing computer images are manual, time-consuming, and prone to errors. A major incident would not only lead to a crippling business disruption, but also the loss of trust with customers.
Keeping systems running smoothly and securely in a global, rapidly expanding enterprise environment is hard. Throw five acquisitions in the past four years and a pandemic that has forced your entire workforce to go virtual into the mix, and nightmares can become a reality overnight.
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