Recovering after a ransomware attack and preventing another one.
Keeping systems running smoothly and securely in a global, rapidly expanding enterprise environment is hard. Throw five acquisitions in the past four years and a pandemic that has forced your entire workforce to go virtual into the mix, and nightmares can become a reality overnight.
The IT team was stretched thin responding to hundreds of tickets per day, regularly onboarding new employees, and manually patching and deploying applications. They were also challenged with meeting the HIPPA, GDPR & ISO 27001 regulations, including a requirement to be 95% patched. Their overburdened, yet capable, IT team couldn’t keep up.
As a prime target, threat actors eventually exploited a vulnerability, took control of key systems and held them for ransom, crippling their entire infrastructure. The IT manager was left scrambling for a solution to help the team rebuild and patch hundreds of machines across the globe, all while losing millions of dollars per day.