Exit Codes

By Published On: March 2nd, 2021Categories: Application Packaging, Knowledge Base, Troubleshooting

Some application packages have unique exit codes, which are described in the application package catalog. In general, 100-199 are prerequisite failures, 200-299 are installation failures, and 300-399 are validation failures.

CodeDescription
0The package ran successfully
100Unsupported OS version
101Unsupported OS architecture
102Invalid verbosity mode
104Aborting installation; unsafe conditions
105Invalid command line argument
106Unsupported hardware
195Cannot find license file
196Invalid license file
197Invalid license file
198Unauthorized computer or network
199The license has expired
200Failed to run the installer
201Failed to extract the answer file
202Failed to cache the package to the local disk
203Failed to extract the installer
271Failed to find the font directory
272Failed to find a valid font
273Failed to build a list of font files
274Failed to create the temp directory
275Failed to extract the font installer
276Failed to run the font installer
277Failed to install one or more fonts
280File extraction error: The specified archive file does not exist
281File extraction error: Unable to delete the extraction directory
282File extraction error: Unable to create the extraction directory
283File extraction error: Failed to run the extraction tool
284File extraction error: One or more files were not extracted
285File extraction error: Fatal error
286File extraction error: Command line error
287File extraction error: Not enough memory for operation
288File extraction error: User stopped the process
289File extraction error: Unknown error
3017A restart is required before installing

Microsoft Installer (MSI) exit codes are described below.

Source: https://docs.microsoft.com/en-us/windows/desktop/Msi/error-codes

CodeDescription
0ERROR_SUCCESS
The action completed successfully.
13ERROR_INVALID_DATA
The data is invalid.
87ERROR_INVALID_PARAMETER
One of the parameters was invalid.
120ERROR_CALL_NOT_IMPLEMENTED
This value is returned when a custom action attempts to call a function that cannot be called from custom actions. The function returns the value ERROR_CALL_NOT_IMPLEMENTED. Available beginning with Windows Installer version 3.0.
1259ERROR_APPHELP_BLOCK
If Windows Installer determines a product may be incompatible with the current operating system, it displays a
1601ERROR_INSTALL_SERVICE_FAILURE
The Windows Installer service could not be accessed. Contact your support personnel to verify that the Windows Installer service is properly registered.
1602ERROR_INSTALL_USEREXIT
The user cancels installation.
1603ERROR_INSTALL_FAILURE
A fatal error occurred during installation.
1604ERROR_INSTALL_SUSPEND
Installation suspended, incomplete.
1605ERROR_UNKNOWN_PRODUCT
This action is only valid for products that are currently installed.
1606ERROR_UNKNOWN_FEATURE
The feature identifier is not registered.
1607ERROR_UNKNOWN_COMPONENT
The component identifier is not registered.
1608ERROR_UNKNOWN_PROPERTY
This is an unknown property.
1609ERROR_INVALID_HANDLE_STATE
The handle is in an invalid state.
1610ERROR_BAD_CONFIGURATION
The configuration data for this product is corrupt. Contact your support personnel.
1611ERROR_INDEX_ABSENT
The component qualifier not present.
1612ERROR_INSTALL_SOURCE_ABSENT
The installation source for this product is not available. Verify that the source exists and that you can access it.
1613ERROR_INSTALL_PACKAGE_VERSION
This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.
1614ERROR_PRODUCT_UNINSTALLED
The product is uninstalled.
1615ERROR_BAD_QUERY_SYNTAX
The SQL query syntax is invalid or unsupported.
1616ERROR_INVALID_FIELD
The record field does not exist.
1618ERROR_INSTALL_ALREADY_RUNNING
Another installation is already in progress. Complete that installation before proceeding with this install.For information about the mutex, see _MSIExecute Mutex.
1619ERROR_INSTALL_PACKAGE_OPEN_FAILED
This installation package could not be opened. Verify that the package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer package.
1620ERROR_INSTALL_PACKAGE_INVALID
This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
1621ERROR_INSTALL_UI_FAILURE
There was an error starting the Windows Installer service user interface. Contact your support personnel.
1622ERROR_INSTALL_LOG_FAILURE
There was an error opening installation log file. Verify that the specified log file location exists and is writable.
1623ERROR_INSTALL_LANGUAGE_UNSUPPORTED
This language of this installation package is not supported by your system.
1624ERROR_INSTALL_TRANSFORM_FAILURE
There was an error applying transforms. Verify that the specified transform paths are valid.
1625ERROR_INSTALL_PACKAGE_REJECTED
This installation is forbidden by system policy. Contact your system administrator.
1626ERROR_FUNCTION_NOT_CALLED
The function could not be executed.
1627ERROR_FUNCTION_FAILED
The function failed during execution.
1628ERROR_INVALID_TABLE
An invalid or unknown table was specified.
1629ERROR_DATATYPE_MISMATCH
The data supplied is the wrong type.
1630ERROR_UNSUPPORTED_TYPE
Data of this type is not supported.
1631ERROR_CREATE_FAILED
The Windows Installer service failed to start. Contact your support personnel.
1632ERROR_INSTALL_TEMP_UNWRITABLE
The Temp folder is either full or inaccessible. Verify that the Temp folder exists and that you can write to it.
1633ERROR_INSTALL_PLATFORM_UNSUPPORTED
This installation package is not supported on this platform. Contact your application vendor.
1634ERROR_INSTALL_NOTUSED
Component is not used on this machine.
1635ERROR_PATCH_PACKAGE_OPEN_FAILED
This patch package could not be opened. Verify that the patch package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer patch package.
1636ERROR_PATCH_PACKAGE_INVALID
This patch package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer patch package.
1637ERROR_PATCH_PACKAGE_UNSUPPORTED
This patch package cannot be processed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.
1638ERROR_PRODUCT_VERSION
Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs in Control Panel.
1639ERROR_INVALID_COMMAND_LINE
Invalid command line argument. Consult the Windows Installer SDK for detailed command-line help.
1640ERROR_INSTALL_REMOTE_DISALLOWED
The current user is not permitted to perform installations from a client session of a server running the Terminal Server role service.
1641ERROR_SUCCESS_REBOOT_INITIATED
The installer has initiated a restart. This message is indicative of a success.
1642ERROR_PATCH_TARGET_NOT_FOUND
The installer cannot install the upgrade patch because the program being upgraded may be missing or the upgrade patch updates a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
1643ERROR_PATCH_PACKAGE_REJECTED
The patch package is not permitted by system policy.
1644ERROR_INSTALL_TRANSFORM_REJECTED
The patch package is not permitted by system policy.
1645ERROR_INSTALL_REMOTE_PROHIBITED
Windows Installer does not permit installation from a Remote Desktop Connection.
1646ERROR_PATCH_REMOVAL_UNSUPPORTED
The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
1647ERROR_UNKNOWN_PATCH
The patch is not applied to this product. Available beginning with Windows Installer version 3.0.
1648ERROR_PATCH_NO_SEQUENCE
No valid sequence could be found for the set of patches. Available beginning with Windows Installer version 3.0.
1649ERROR_PATCH_REMOVAL_DISALLOWED
Patch removal was disallowed by policy. Available beginning with Windows Installer version 3.0.
1650ERROR_INVALID_PATCH_XML
The XML patch data is invalid. Available beginning with Windows Installer version 3.0.
1651ERROR_PATCH_MANAGED_ADVERTISED_PRODUCT
Administrative user failed to apply patch for a per-user managed or a per-machine application that is in advertise state. Available beginning with Windows Installer version 3.0.
1652ERROR_INSTALL_SERVICE_SAFEBOOT
Windows Installer is not accessible when the computer is in Safe Mode. Exit Safe Mode and try again or try using System Restore to return your computer to a previous state. Available beginning with Windows Installer version 4.0.
1653ERROR_ROLLBACK_DISABLED
Could not perform a multiple-package transaction because rollback has been disabled. Multiple-Package Installations cannot run if rollback is disabled. Available beginning with Windows Installer version 4.5.
1654ERROR_INSTALL_REJECTED
The app that you are trying to run is not supported on this version of Windows. A Windows Installer package, patch, or transform that has not been signed by Microsoft cannot be installed on an ARM computer.
3010ERROR_SUCCESS_REBOOT_REQUIRED
A restart is required to complete the install. This message is indicative of a success. This does not include installs where the ForceReboot action is run.

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Exit Codes

By Published On: July 6th, 2020

Exit Codes

Some packages have unique exit codes, which are described in the package catalog.

In general:
100-199 are prerequisite failures
200-299 are installation failures, and
300-399 are validation failures.

CodeDescription
0The package ran successfully
100Unsupported OS version
101Unsupported OS architecture
102Invalid verbosity mode
104Aborting installation; unsafe conditions
105Invalid command line argument
106Unsupported hardware
195Cannot find license file
196Invalid license file
197Invalid license file
198Unauthorized computer or network
199The license has expired
200Failed to run the installer
201Failed to extract the answer file
202Failed to cache the package to the local disk
203Failed to extract the installer
271Failed to find the font directory
272Failed to find a valid font
273Failed to build a list of font files
274Failed to create the temp directory
275Failed to extract the font installer
276Failed to run the font installer
277Failed to install one or more fonts
280File extraction error: The specified archive file does not exist
281File extraction error: Unable to delete the extraction directory
282File extraction error: Unable to create the extraction directory
283File extraction error: Failed to run the extraction tool
284File extraction error: One or more files were not extracted
285File extraction error: Fatal error
286File extraction error: Command line error
287File extraction error: Not enough memory for operation
288File extraction error: User stopped the process
289File extraction error: Unknown error
3017A restart is required before installing

Microsoft Installer (MSI) Exit Codes

CodeDescription
0ERROR_SUCCESS
The action completed successfully.
13ERROR_INVALID_DATA
The data is invalid.
87ERROR_INVALID_PARAMETER
One of the parameters was invalid.
120ERROR_CALL_NOT_IMPLEMENTED
This value is returned when a custom action attempts to call a function that cannot be called from custom actions. The function returns the value ERROR_CALL_NOT_IMPLEMENTED. Available beginning with Windows Installer version 3.0.
1259ERROR_APPHELP_BLOCK
If Windows Installer determines a product may be incompatible with the current operating system, it displays a
1601ERROR_INSTALL_SERVICE_FAILURE
The Windows Installer service could not be accessed. Contact your support personnel to verify that the Windows Installer service is properly registered.
1602ERROR_INSTALL_USEREXIT
The user cancels installation.
1603ERROR_INSTALL_FAILURE
A fatal error occurred during installation.
1604ERROR_INSTALL_SUSPEND
Installation suspended, incomplete.
1605ERROR_UNKNOWN_PRODUCT
This action is only valid for products that are currently installed.
1606ERROR_UNKNOWN_FEATURE
The feature identifier is not registered.
1607ERROR_UNKNOWN_COMPONENT
The component identifier is not registered.
1608ERROR_UNKNOWN_PROPERTY
This is an unknown property.
1609ERROR_INVALID_HANDLE_STATE
The handle is in an invalid state.
1610ERROR_BAD_CONFIGURATION
The configuration data for this product is corrupt. Contact your support personnel.
1611ERROR_INDEX_ABSENT
The component qualifier not present.
1612ERROR_INSTALL_SOURCE_ABSENT
The installation source for this product is not available. Verify that the source exists and that you can access it.
1613ERROR_INSTALL_PACKAGE_VERSION
This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.
1614ERROR_PRODUCT_UNINSTALLED
The product is uninstalled.
1615ERROR_BAD_QUERY_SYNTAX
The SQL query syntax is invalid or unsupported.
1616ERROR_INVALID_FIELD
The record field does not exist.
1618ERROR_INSTALL_ALREADY_RUNNING
Another installation is already in progress. Complete that installation before proceeding with this install.For information about the mutex, see _MSIExecute Mutex.
1619ERROR_INSTALL_PACKAGE_OPEN_FAILED
This installation package could not be opened. Verify that the package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer package.
1620ERROR_INSTALL_PACKAGE_INVALID
This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
1621ERROR_INSTALL_UI_FAILURE
There was an error starting the Windows Installer service user interface. Contact your support personnel.
1622ERROR_INSTALL_LOG_FAILURE
There was an error opening installation log file. Verify that the specified log file location exists and is writable.
1623ERROR_INSTALL_LANGUAGE_UNSUPPORTED
This language of this installation package is not supported by your system.
1624ERROR_INSTALL_TRANSFORM_FAILURE
There was an error applying transforms. Verify that the specified transform paths are valid.
1625ERROR_INSTALL_PACKAGE_REJECTED
This installation is forbidden by system policy. Contact your system administrator.
1626ERROR_FUNCTION_NOT_CALLED
The function could not be executed.
1627ERROR_FUNCTION_FAILED
The function failed during execution.
1628ERROR_INVALID_TABLE
An invalid or unknown table was specified.
1629ERROR_DATATYPE_MISMATCH
The data supplied is the wrong type.
1630ERROR_UNSUPPORTED_TYPE
Data of this type is not supported.
1631ERROR_CREATE_FAILED
The Windows Installer service failed to start. Contact your support personnel.
1632ERROR_INSTALL_TEMP_UNWRITABLE
The Temp folder is either full or inaccessible. Verify that the Temp folder exists and that you can write to it.
1633ERROR_INSTALL_PLATFORM_UNSUPPORTED
This installation package is not supported on this platform. Contact your application vendor.
1634ERROR_INSTALL_NOTUSED
Component is not used on this machine.
1635ERROR_PATCH_PACKAGE_OPEN_FAILED
This patch package could not be opened. Verify that the patch package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer patch package.
1636ERROR_PATCH_PACKAGE_INVALID
This patch package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer patch package.
1637ERROR_PATCH_PACKAGE_UNSUPPORTED
This patch package cannot be processed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.
1638ERROR_PRODUCT_VERSION
Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs in Control Panel.
1639ERROR_INVALID_COMMAND_LINE
Invalid command line argument. Consult the Windows Installer SDK for detailed command-line help.
1640ERROR_INSTALL_REMOTE_DISALLOWED
The current user is not permitted to perform installations from a client session of a server running the Terminal Server role service.
1641ERROR_SUCCESS_REBOOT_INITIATED
The installer has initiated a restart. This message is indicative of a success.
1642ERROR_PATCH_TARGET_NOT_FOUND
The installer cannot install the upgrade patch because the program being upgraded may be missing or the upgrade patch updates a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
1643ERROR_PATCH_PACKAGE_REJECTED
The patch package is not permitted by system policy.
1644ERROR_INSTALL_TRANSFORM_REJECTED
The patch package is not permitted by system policy.
1645ERROR_INSTALL_REMOTE_PROHIBITED
Windows Installer does not permit installation from a Remote Desktop Connection.
1646ERROR_PATCH_REMOVAL_UNSUPPORTED
The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
1647ERROR_UNKNOWN_PATCH
The patch is not applied to this product. Available beginning with Windows Installer version 3.0.
1648ERROR_PATCH_NO_SEQUENCE
No valid sequence could be found for the set of patches. Available beginning with Windows Installer version 3.0.
1649ERROR_PATCH_REMOVAL_DISALLOWED
Patch removal was disallowed by policy. Available beginning with Windows Installer version 3.0.
1650ERROR_INVALID_PATCH_XML
The XML patch data is invalid. Available beginning with Windows Installer version 3.0.
1651ERROR_PATCH_MANAGED_ADVERTISED_PRODUCT
Administrative user failed to apply patch for a per-user managed or a per-machine application that is in advertise state. Available beginning with Windows Installer version 3.0.
1652ERROR_INSTALL_SERVICE_SAFEBOOT
Windows Installer is not accessible when the computer is in Safe Mode. Exit Safe Mode and try again or try using System Restore to return your computer to a previous state. Available beginning with Windows Installer version 4.0.
1653ERROR_ROLLBACK_DISABLED
Could not perform a multiple-package transaction because rollback has been disabled. Multiple-Package Installations cannot run if rollback is disabled. Available beginning with Windows Installer version 4.5.
1654ERROR_INSTALL_REJECTED
The app that you are trying to run is not supported on this version of Windows. A Windows Installer package, patch, or transform that has not been signed by Microsoft cannot be installed on an ARM computer.
3010ERROR_SUCCESS_REBOOT_REQUIRED
A restart is required to complete the install. This message is indicative of a success. This does not include installs where the ForceReboot action is run.

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